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Noticeboard

HELP US TO HELP YOU
Ask our receptionists for a login so that you can use our website to the full
 
1. Order repeat prescriptions on-line
You can order all your repeat medications without having to put pen to paper or find your last counterfoil!
2. Synchronise your medications
It is a good idea to help us to synchronise your medications by a one off adjustment of the number of tablets you order next time using the 'synchronise medication form'
  
3. Book appointments on-line.
You can book (and cancel) appointments for any of the doctors for up to 8 weeks ahead
This should help you ensure that you see the doctor who knows you best
  
4. Consider using telephone appointments
These are available for every doctor each time they consult. It works best if the doctor knows you and you don't think you will need to be examined. There may be leeway as to the time the doctor phones you so please keep you mobile on until you have received the call.
  
5. Keep us up to date with changes of address, mobile numbers and email
We are increasingly using these to remind you of appointments you have booked and when reviews or blood tests are
needed

ComplaintsCustomer service form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

wifi

Free Patient Wi-Fi in the surgery

Nurses

Nurse Shirley Caller

RN

Shirley has a special interest in Asthma, COPD and Lung function. She has completed the Diploma in Asthma care (Warwick)

Nurse Wendy Smith

RN, Diploma in Specialist Practice: General Practice Nursing.

Wendy has a special interest in Diabetes. She has completed the Diploma in Diabetic Care (Warwick).

Nurse Sheila Garnham

RN, Diploma in Specialist Practice: General Practice Nursing

Sheila has a special interest in Health Education, Cardiovascular disease and Coeliac disease

Nurse Marie Fisher

Healthcare Assistants

Mrs Tracy Sparkes

Tracy Sparks is our Health Care Assistant who sees patients for routine treatments including phlebotomy (drawing blood) ECGs and Audiograms. She also is able to do health checks and co-ordinates our Annual Health Checks (ARC) for patients who need regular monitoring of long term conditions

 
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